KeysKeep Privacy Policy

Effective Date: October 17, 2025
Last Updated: October 17, 2025

KeysKeep, operated by Emaginesites, LLC (“we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use the KeysKeep mobile application (“App”) and related services.

1. Information We Collect

We collect only the information necessary to operate and improve KeysKeep.

a. Information You Provide

• Account Information: When you create an account or sign in (via email or Apple ID), we collect your name, email address, and authentication credentials.
  
  

• Practice Data: Time logs, progress streaks, goals, and other information you record in the app.
  
  

• Feedback & Support: If you contact us, we collect your message and email for customer support.
  
  

b. Information Collected Automatically

Through analytics and error reporting tools (such as Firebase Analytics and Firebase Crashlytics), we may collect:

• Device type, OS version, and App version
  
  

• Usage data such as screen views, session duration, and feature interactions
  
  

• Diagnostic data such as crash logs and performance errors
  
  

This information is aggregated and anonymized and is not used to identify individual users.

2. How We Use the Information

We use your information to:

• Provide and improve the App’s core functionality
  
  

• Track and display your piano practice progress
  
  

• Maintain account security and prevent misuse
  
  

• Respond to inquiries or feedback
  
  

• Analyze usage patterns to enhance the user experience
  
  

We do not sell, rent, or share your information for advertising or marketing purposes.

3. Data Storage and Security

Your data may be stored securely using Firebase Cloud Firestore or Apple iCloud, depending on your device settings.
We use encryption, authentication, and limited-access systems to safeguard your information.
While we strive to protect your data, no online service can guarantee absolute security.

4. Sharing of Information

We may share limited data in the following cases:

• Service Providers: With trusted partners such as Google (Firebase) who process data on our behalf under strict confidentiality terms.
  
  

• Legal Requirements: If required by law, regulation, or legal process.
  
  

• Business Transfers: If Emaginesites, LLC undergoes a merger, acquisition, or asset sale, your data may transfer to the new owner under the same privacy terms.
  
  

We do not share personal data with advertisers or for tracking across other apps.

5. Firebase and Apple Services

Firebase Services Used

KeysKeep may use the following Firebase tools:

• Firebase Analytics: For anonymous usage statistics.
  
  

• Firebase Authentication: For secure user login.
  
  

• Cloud Firestore / Realtime Database: For storing practice data and progress.
  
  

• Crashlytics: For crash reporting and app stability improvement.
  
  

All Firebase data is processed in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy

Apple Sign-In

If you use “Sign in with Apple,” Apple may share a unique, anonymous identifier and (optionally) your email address.
Apple’s privacy practices are described here:
https://www.apple.com/legal/privacy/

6. Data Retention and Deletion

We keep your data only as long as necessary for the App’s intended use or as required by law.
You may request deletion of your account and associated data by contacting us at [Insert Contact Email] or by using the “Delete Account” feature in the App (if available).

7. Children’s Privacy

KeysKeep is not intended for children under 13 years old.
We do not knowingly collect personal information from children.
If we learn a child has provided data, we will delete it promptly.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your data
  
  

• Request correction or deletion
  
  

• Withdraw consent to data collection
  
  

• File a complaint with your local data protection authority
  
  

You can exercise these rights by contacting us at [Insert Contact Email].

9. International Users

If you are located outside the United States, note that your data may be transferred to and processed in the U.S., where privacy laws may differ. We comply with applicable data protection laws for international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the App or on our website, with the effective date noted above.

11. Contact Us

Emaginesites, LLC
Email: info@emaginesites.com